Support Center

What does the SMA "I/O Error 32" mean?

Last Updated: Jan 12, 2015 04:06PM EST

Make sure that any video codecs are turned off in SMA. Click Options > Capture Options > Video Compression, and select "Full Frames (Uncompressed)" from the drop-down menu. Click OK.

Make sure the Video Format Compression/Pixel Depth is set to RGB 24. Click Options > Capture Options > Video Format. Select RGB 24 from the drop-down menu.

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